Index Table of Contents Terms
Getting Help

If you have a question about something in the Magic Online game, click the small question mark in the upper right corner of the room you're in. If you're on the Magic Online tab, you can click the question mark button on the left of the screen. Most windows also have help buttons.

When you click a help button, your Internet browser will launch. It will take you to a page that contains information about whatever was on screen when you asked for help. For example, if you click the help button in the Casual Play room, you'll be taken to a page about casual play in Magic Online.


How do I get help on a particular topic?
At the top of every Help page (including this one) are three links:

The Index link will take you to an alphabetical list of subjects. Find the subject you want and click it to get help related to that subject.

The Table of Contents link will take you to a list of topics grouped by subject.

The Terms link will take you to a glossary where you can look up certain words and phrases.


What if I can't find what I'm looking for in the in-game help?
Representatives are available to answer your questions Monday through Friday, 9 a.m. to 6 p.m. Pacific time, excluding holidays.

Game play questions (including Magic: The Gathering rules)
   Email: custserv@wizards.com
   Tel.: 1-800-324-6496 (in the U.S. or Canada)

Technical support (including errors or trouble with installation)
   Email: techsupport@wizards.com
   Tel.: 1-425-687-2156

Status of Magic Online orders (including charges on your credit card)
   Web page: magiconlinestore.wizards.com


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